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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20141114T000000Z
DTEND:20141114T020000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Customer Service Training for Smithville
DESCRIPTION:Texas Friendly Customer Service Workshops - B.E.S.T. and Bastrop County Tourism\, in partnership with Texas A&M AgriLife Extension Service\, are hosting free customer service trainings. Texas Friendly customer service workshops teach participants how to manage and enhance the delivery ofquality customer service. The goal is to provide instructions to businessmanagers\, employees\, and community organizations that will enhance customer service skills. Texas Friendly training focuses on six hospitality habits necessary for quality customer service: 1) make a good first impression\,2) know your job\, 3) know your community\, 4) communicate clearly\, 5) handle problems effectively\, and 6) make a good last impression. Other topics emphasized include business etiquette\, phone courtesy\, working with difficult people\, handling complaints\, cultural etiquette and communication.Each free session is limited to 25 people.
X-ALT-DESC;FMTTYPE=text/html:Texas Friendly Customer Service Workshops - B.E.S.T. and Bastrop County Tourism\, in partnership with Texas A&M AgriLife Extension Service\, are hosting free customer service trainings. Texas Friendly customer service workshops teach participants how to manage and enhance the delivery ofquality customer service. The goal is to provide instructions to businessmanagers\, employees\, and community organizations that will enhance customer service skills. Texas Friendly training focuses on six hospitality habits necessary for quality customer service: 1) make a good first impression\,2) know your job\, 3) know your community\, 4) communicate clearly\, 5) handle problems effectively\, and 6) make a good last impression. Other topics emphasized include business etiquette\, phone courtesy\, working with difficult people\, handling complaints\, cultural etiquette and communication.Each free session is limited to 25 people.
LOCATION:Smithville Rec Center\, 106 Royston\, Smithville
UID:e.2762.600
SEQUENCE:3
DTSTAMP:20260406T205041Z
URL:https://business.smithvilletx.org/events/details/customer-service-training-for-smithville-11-13-2014-600
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